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The Geek Care is the leading remote tech support service. Our Company is founded with the mission to be perfect, professional and responsible towards the customers regarding our services. We are endowed with these three traits. Perfection is what we always aim to achieve. Our product-centric vision is customers’ satisfaction. With the aim to be professionals to bring in our experts, we pertain to reach the high standards in an innovative approach. We are responsible, accountable and amenable for the claims. We bring in a degree of personal accountability on the part of our concerned customers.
Bernard arrived on time and was thorough, friendly, and professional. He mounted our tv over our brick fireplace and it looks fantastic. It's exactly how we wanted it. Hello tech provided a 360 swivel mount and concealed the cords. We would definitely request him again for future services!
I recent had a smart thermostat installed. The tech was right on time and installed the thermostat quickly and accurately, but the rep at the call center had not informed me I needed a c wire to supply a constant power source.
Knowledgeable, courteous and helpful. The tech fixed my issue, answered questions. I'm very pleased with Geek Care. Highly recommend.
The tech ran a line from thermostat to a transformer that plugs into my wall for the princely sum of $120 additional. This is not internal wiring, mind you; essentially, it's just a very, very expensive plug. Had I know what I'd get for this cost, I'd have called an electrician and had a C wire run internally
Though it took this company 3 three techs to fulfill the service, Jacob was straight to the work and even put up with some of this old Army retired guy's complaining. Jacob answered my questions clearly. He was able to resolve my internet Repeater issue